For the fourth time, our Group Markets Executions team spent a special day together with clients and support staff from the supported living program of Lebenshilfe Wien. On 8 April 2026, our joint outing took us to ORF, where we not only got a behind-the-scenes look at Austrian television production but also had the opportunity to attend a recording of the popular quiz show “Was gibt es Neues?”

A Partnership That Has Grown Over the Years

Our collaboration with Lebenshilfe Wien began with a desire to create meaningful encounters, break down barriers, and bring people together. What started several years ago as a shared volunteering initiative has since become a cherished tradition. Once again, the excitement of seeing each other was clearly felt on both sides.

Just how close these connections have become was already evident on our way to ORF. Without any prior arrangement, we happened to meet at the tram stop in Meidling. The warm greetings immediately made it clear that what began as initial encounters have long since developed into genuine friendships.

A Fascinating Look Behind the Scenes

At ORF, we were welcomed with a guided tour through several television studios. With nearly 40 participants, our group certainly posed an organizational challenge, but our guide managed everything with great professionalism and enthusiasm.

One particularly positive aspect was the attention paid to the diverse needs of all participants. Thanks to accessible routes and elevator access, everyone was able to take part in every activity without difficulty.

A special highlight was the green screen studio, where volunteers could step into the role of weather presenters or try their hand as contestants on “Dancing Stars.” The resulting videos provided plenty of laughs and were even made available to us as keepsakes.

Time for Meaningful Connections

Before attending the recording of “Was gibt es Neues?”, we gathered in the ORF cafeteria for refreshments. In an area reserved especially for our group, there was plenty of time for conversations and a light snack.

Looking back, these quieter moments were what truly made the afternoon special. They created space for personal conversations, getting to know one another better, and exchanging stories about daily life, hobbies, and experiences. Over the years, strangers have become familiar faces, and that is precisely what makes these encounters so valuable.

Right in the Middle of the TV Action

For the show recording, we were allowed to enter the studio before filming began and take our seats. After a brief introduction, it was time to start. Host Oliver Baier and the panelists entered the stage, and the recording got underway.

A particularly memorable moment awaited us: our group was given the opportunity to ask a question to the panel.

The question was:

"Every year in September, a festival takes place in Rockport, Texas. Why do many visitors wear helmets?"

Anyone curious about the answer can watch the episode on the ORF media platform: Was gibt es Neues?

As a thank-you for our contribution, our group received a €300 book voucher. We immediately agreed that the voucher should benefit Lebenshilfe Wien, and it was therefore donated in full to the organization.

Personal Reflections and Lessons Learned

Our role during this volunteering activity was primarily to spend the day alongside the participants, engage in conversations, and promote an inclusive environment. These informal interactions are what make experiences like this so meaningful.

It was especially inspiring to see how quickly reservations and uncertainties disappear when people spend time together and share experiences. Once again, the day reminded us of the importance of openness, mutual respect, and inclusion in everyday life.

The afternoon also strengthened important social skills such as empathy, communication, and perspective-taking. These experiences are valuable professionally as well, as they enhance our ability to work with people from diverse backgrounds and make the importance of diversity and inclusion tangible.

A Positive Impact for Everyone Involved

We firmly believe that our participation had an impact far beyond a simple group outing. Events like these create opportunities for connection, encourage social inclusion, and foster greater understanding between people. At the same time, they allow everyone involved to broaden their horizons and build lasting relationships.

The afternoon passed far too quickly. One thing is certain, however: after one meeting comes the next. We are already looking forward to seeing our friends from Lebenshilfe Wien again next year at the latest.

Our Thanks

We would like to extend our special thanks to the Time Bank, which covered the entire cost of this event and made participation possible for many people.

We also thank ORF for the excellent organization, warm hospitality, and consistent commitment to accessibility throughout the visit.

A heartfelt thank-you goes as well to the support staff of Lebenshilfe Wien, whose dedication and guidance helped create a safe and enjoyable environment for everyone.

Last but not least, we thank Erste Group for giving its employees the opportunity to engage in meaningful volunteer activities and gain valuable experiences through community involvement.

Conclusion

This day once again demonstrated that volunteering is about far more than providing support. It creates connections, builds bridges between people, and enriches everyone involved. That is exactly why we are already looking forward to our next shared experience.

Author: Sabine Adametz